Terms & Conditions

1 Acceptance of Terms

By accessing or using the website at triaxis.tech or engaging any services provided by TriAxis IT Solutions ("TriAxis", "we", "our", or "us"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.

These terms apply to all visitors, clients, and others who access or use our website and services.

2 Services

TriAxis IT Solutions provides technology services including, but not limited to:

• Custom software development (web, mobile, enterprise)
• Cloud infrastructure setup, migration, and management
• Cybersecurity audits, compliance consulting, and threat monitoring
• Data engineering, analytics, and business intelligence
• IT consulting and digital transformation strategy
• Managed IT support and helpdesk services

The specific scope, deliverables, timeline, and pricing for any engagement will be defined in a separate Statement of Work (SOW) or Service Agreement executed between TriAxis and the client.

3 Use of the Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others. You must not:

• Use the website in any way that violates applicable local, national, or international laws or regulations
• Transmit unsolicited or unauthorised advertising or promotional material
• Attempt to gain unauthorised access to any part of the website or its related systems
• Introduce viruses, trojans, worms, or other malicious or harmful code
• Reproduce, duplicate, or resell any part of our website without written permission

4 Intellectual Property

All content on this website — including text, graphics, logos, icons, images, and software — is the property of TriAxis IT Solutions or its content suppliers and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content on this website without our express written permission. For client projects, intellectual property rights will be governed by the applicable client agreement.

5 Client Responsibilities

When engaging TriAxis for services, you agree to:

• Provide accurate and complete information necessary for project delivery
• Designate a primary point of contact and respond to communications in a timely manner
• Fulfil payment obligations as outlined in the agreed service contract
• Ensure that any materials, content, or data you provide to us do not infringe third-party rights
• Obtain any necessary licences or permissions for third-party software or assets included in project scope

6 Payment Terms

Payment terms for all services will be specified in the individual service agreement or proposal. General terms include:

• Invoices are due within the period specified in the service agreement (typically 14–30 days)
• Late payments may incur interest charges as outlined in the applicable agreement
• TriAxis reserves the right to suspend services for accounts with outstanding overdue balances
• All fees are exclusive of applicable taxes unless otherwise stated

7 Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared during the course of an engagement. TriAxis will not disclose client information to third parties except as required to deliver the agreed services or as required by law.

Specific confidentiality obligations for client engagements will be governed by a Non-Disclosure Agreement (NDA) where applicable.

8 Limitation of Liability

To the fullest extent permitted by law, TriAxis IT Solutions shall not be liable for:

• Any indirect, incidental, special, or consequential damages arising from your use of our website or services
• Loss of data, revenue, profits, or business opportunities
• Damages resulting from third-party actions, cyber attacks, or events beyond our reasonable control

Our total liability in connection with any service engagement shall not exceed the total fees paid by the client for that specific engagement in the three months preceding the claim.

9 Warranty Disclaimer

Our website is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.

Service-level warranties for client engagements will be defined in the applicable service agreement.

10 Termination

Either party may terminate a service engagement in accordance with the terms of the applicable service agreement. TriAxis reserves the right to immediately suspend or terminate access to its services in cases of:

• Material breach of these terms or the service agreement
• Non-payment after reasonable notice
• Conduct that is unlawful, harmful, or abusive

11 Governing Law & Disputes

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of Ghana. Any disputes arising from these terms or our services shall first be subject to good-faith negotiation between the parties.

If a dispute cannot be resolved through negotiation within 30 days, it shall be submitted to mediation or arbitration in Accra, Ghana, in accordance with applicable Ghanaian law.

12 Changes to These Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to this page with an updated "Last Updated" date. Your continued use of our website or services after any changes constitutes acceptance of the revised terms.

For active service clients, material changes to contractual terms will be communicated directly with a minimum of 30 days' notice.